EasyPay is an Electronic Money Institution which owns a digital payment and transfer platform, that provides fast and secure services. It is present on the Android, iOS and Windows platform. To get acquainted with EasyPay services, download the free EasyPay application.

Start by creating an EasyPay account, which you can top up using Open Banking, your debit or credit card (Visa or MasterCard), a bank transfer, or cash at any EasyPay location. Once your account is loaded, you can instantly make payments or real-time transfers.

It is very simple; you don’t need cash all the time and you avoid long queues. You can use the EasyPay account to pay all your bills, transfer money and buy products, at any time, from your couch or even when you are on vacation mode.

EasyPay provides maximum security across all platforms, starting from the moment of registration. In addition to existing security features, EasyPay implements SCA – Strong Customer Authentication, which is carried out via a unique code/PIN or Face ID/Fingerprint. This additional layer of protection significantly reduces the risk of fraud and malicious activity.

Even if you don’t have a bank account, you can easily register and create your EasyPay account. Simply top it up with cash at any of our 580 locations across Albania

EasyPay notifies you by email or SMS immediately once the payment has been successfully processed. If you did not receive the email within a few minutes, check wether the email has landed in the spam or junk folders, if not then please contact us: +355 4 2 264 982

At EasyPay, we offer most services with no extra fees or hidden charges, ensuring full transparency for every transaction. Our goal is to provide you with a simple, secure, and hassle-free experience when using our services. For more information about service fees, visit the Fees and Limits page.

For information regarding the cancellation of payments and transactions, please refer to Article 7 of the EasyPay Terms and Conditions of Service, located at the bottom of this page. There you will find all relevant details and rules regarding cancellations.

The EasyPay account can be closed for the following reasons:
1. Upon written request from the customer.
2. The entered data during the opening of the account do not match with data of the means of identification.
3. During the customer verification process, inaccurate or inconsistent data result in compliance with the customer identification.
4. In cases of performing activities contrary to the Terms and Conditions of use of EasyPay services. If your account is closed, send us an email at info@easypay.al and we will do our best to solve it. If you do not find the right answer here, then send us an email at: info@easypay.al and we will answer you in a few minutes.
If your account is closed, send us an email at info@easypay.al and we will do our best to solve it.
If you don’t find the right answer here, then send us an email at: info@easypay.al and we will answer you in a few minutes.